Frequently Asked Questions - The Trailer Parts Outlet
Check most frequently asked questions here
FAQ
FAQ
Do you have a physical location?
We are mobile and will bring the fun to you! We host live events in Chicago, Atlanta, and Nashville (plus surrounding areas). Just Play Entertainment will travel to you from anywhere in the United States. We have created relationships with partnered restaurants and can reccommend a location near you. (additional charges apply for rental fee, drinks, and food.)
How long does your private events last?
Virtual events lasts 1.5 hours

Most live events last 2 hours, but may vary depending on the amount of attendees.
How do I book an event?
  • Select the game you are interested in
  • Click the link in description to schedule
  • We will contact you for booking
Other ways:
Pay online and we will contact you for scheduling or Inbox us and we will email proposal
What's included with my booking?
Your live booking includes a professional game host, prizes (digital game or custom trophies), projector, microphone and speaker.

Your virtual booking includes a professional game host, prizes, (digital game) custom virtual background, registration link and playlist.
How long does shipping take for games?
Shipping normally takes 3-5 business days.
Can I pay a deposit to book event?
We need at least 50% to reserve the date, balance is due 72 hours before the event.
Do you offer game production assistance?
We love to help prospective game inventors bring their ideas to life! We can help with design, prototypes, play testing, manufacturing and much more. Contact us at 888-565-9666 or info@justplayentertainment.com for more information.
Can't find what your looking for?
Send us an email and someone from our customer service team will get back to you as soon as possible.

Please email info@justplayentertainment.com
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